Zek

I recently visited this establishment, and unfortunately, it was a terrible experience. My last visit to this place was just so out of order. I ordered a vodka soda, but I was given soda water instead. When I tried to explain this to the barman, he was extremely rude and dismissive of my concerns. Despite my attempts to rectify the situation, the barman refused to listen to me and instead chastised me for my order. When I asked to speak to the bar manager to address the issue, I was met with even more disrespect. The bar manager called security before even hearing me out, and I was escorted out of the premises like a criminal. This was an unprofessional and disrespectful way to treat a customer. I am also disappointed that the staff members at this establishment cannot communicate effectively with their customers. If the barman can't speak English, then they shouldn't be there. It is unacceptable for an establishment in Soho to have staff members who cannot understand their customers. I used to go to this place and used to like it. Unfortunately, this place has been taken from my list, and I would never recommend it to anyone. It's clear that they don't care about their customers, as the reviews show how many customers have been mistreated. This is the worst place to be in Soho.