kevinpolingvasquez

This review consists of my experiences with the General Manager, Owner and the resort itself. It all started on a previous stay when the resort downgraded my pre-booked room from a King Poolside to a Small Room Queen in the back of the resort, and were not willing to lower my rate I prepaid. The General Manager proceeded to scream profanities at me, and said if I don’t “fu****g” like it, I can go stay elsewhere. I proceeded to my room, only to have a front desk staff member come to my room to give me a gift certificate from the General Manager for a complimentary 2 night stay in their Signature Suite, which is their largest room on the grounds, and offer a sincere apology from the General Manager. Forward to this weekend for my complimentary weekend stay. First, I was told the only Signature Suite was sold out and I could have a buddy room. Since it was a holiday weekend, and I understood it was going to be busy, I accepted their offer. I met the guys staying in the Signature Suite my first evening, they told me they didn’t even reserve the Signature Suite, it was given to them as an upgrade upon check in that day. Hey, I got a free room, so I guess that is fine, just don’t like getting the run around. On day 2 of my stay, I am in my room and this man who did not identify himself walks into my room and starts a crazy tantrum. Screaming, shaking and pointing his figure at me “how dare you be so disrespectful for having your door open, especially since I am paying for your room this weekend, it is 104 degrees out.” Well, the reason the door was open was because I was going to the front desk to get a soda, and forgot my wallet, so I went back in the room to retrieve it. This tantrum went on for about 5 minutes before I got him to take the insulting, aggressive conversation outside. I finally found he was the owner. He proceeded to tell me he doesn’t appreciate me trying to extort his resort by threatening a bad review, just to get a free weekend. I proceeded to tell him what had happened during the previous stay, and he indicated that on the incident report, I demanded money. I demanded a discount in room rate since I was downgraded, which is only fare. He continued that I was a liar and I have nothing in writing to prove what I have to say. Oh, Mr. Owner, but I do. I informed him I had a copy of my previous stay receipt with a hand written note from the General Manager stating he was going to provide me with the 2 night stay with his signature. He argued I couldn’t have it, and once I produced said letter, he said that the signature was his, but the handwriting looks forged. No matter how I stated my side of what happened, he would get aggressive and call me a liar. I informed him I have witnesses, and his response – “Do you know how rich I am?” I told him I am not poor, but he continued to insult not just my integrity, but now my social status. Numerous times, he told me he was rich and he was going to get me banned for life from not just his resorts, but all resorts in the Palm Springs area. I have been to his resort 3 times in 17 years, so his threats were rather comical, especially to the group of visitors now gathered around us. All of which, I got their contact information so I can get statements of what they witnessed during this bizarre tirade. He told me I am a vicious queen and he wasn’t going to ban me, but he was going to have his staff keep a close eye on me for the next day and if I even “sneeze wrong”, the police would be called and the threat of being banned for life was brought up again. Once he walked away, I was in complete shock on what had happened. I was in hotel management for many years and could not imagine ever speaking to anyone like he did. I went through previous reviews, and found I am not the only person he has done this to. In previous reviews, he & the General Manager have been known to treat others the same way if the guest complains about anything. Next, the resort rooms/grounds. The first room I was in was rather small, and the main part of the room was clean. Then you go in the bathroom where the shower looks like it had not been remodeled since the buildings were built decades ago. The tiles were cracked in the shower, and the since looked like it was going to come off the wall. On top of all of this, I had to kill a few roached during my stay (ewe). The room this weekend was in the main building, poolside. This is a very desired area, especially for the Sunday Pool Party. Once again, the room was rather dated. The toilet would only fully flush every 2 to 3 times, there was never hot water and the towel rack kept falling of the wall. For what the resort charges, and him being so rich, one would think some of that wealth would be put back into the resort. Overall, my experience was rather scary and threatening the last 2 stays. There are many all male, clothing optional resorts in the Palm Springs area that offer the same, if not better accommodations. For sure, they offer nicer grounds & options on entertainment while at the resort. If you do decide to stay at the resort, I would highly suggest not to complain to the front desk, General Manager or owner – wait until you get home and post your experiences on this review outlet. I am sure after this review, I will finally be banned from him “numerous” resorts, all 3 of them. If that is what it takes to get the word out, so be it. I feel my experience can help others make an educated decision on where to stay while in Palm Springs.

very clicky

I've been going to this bar for well over 15 years. Lately it just has not been the same, the people especially the door guy can be very rude and unwelcoming.

One of the best!

I spent 5 weeks in Puerto Vallarta (my 4th trip to PV in 2014), and was living right next door to Fridas. I got to know all of the bartenders, owners and patrons....they treated me like family. The food is incredible, so make sure to stop in and have Beto whip something up for you. The prices are good, and the people are even better. I look forward to going back and seeing all of my friends at Fridas!