Danimarie211

47.

Joined Mar 2010

    Don't take your dog here!!

    I am a huge fan of Camp Bow Wows. My dog has been to 4 locations in the Northeast. Most of them are fabulous!! I definitely recommend other Camp Bow Wows, but not this one. The staff is rude, unfriendly and unhelpful. They didn't seem to care about my dog one bit. They were 10 minutes late to open and I was in a hurry to get to work. I was waiting at their front door. The guy came up and didn't say two words to me. Asked me nothing about my dog, didn't even say hi to my dog. My dog came home with a bloodied finger nail which they didn't tell me about. Also, they never packed his bowls. When I asked them to send them to me because I live an hour from the location, they told me they would have to charge my credit card to send the bowls (AFTER THEY FORGOT TO PACK THEM). They are rude, uncaring and have no customer service skills. If you can find another Bow Wow location, go there, or go anywhere else, but this place!!!!!