boyland36

BEWARE OF THEFT

While staying at the club (9/12), one of the employees accessed my lockbox and used my debit card attempting to extract more than $300 from my account. Only one attempt was successful but thankfully Bank of America's fraudulent department did not allow any other charges to go through. This was after I paid cash upon entrance and left the very rude attendant a large tip. I am a Customer Service Supervisor and was resentful of the fact the employees there acted as if they did not want my business. Instead, I felt as though I were at a "bitter bitch" contest (they would have all won). They were hateful and unwelcoming. I have travelled all over the world--Germany, Japan, China, London, etc and have never experienced this kind of unexcusable "customer service". It is this kind of ugly behaviour that gives these kind of establishments a bad rep. While I do not plan on prosecuting (not worth my time and effort) I will spread the word and I hope the management of this particular club does their own investigation into the situation. DO NOT TRUST THE EMPLOYEES WITH ANY PERSONAL ITEMS OF VALUE, CREDIT OR DEBIT CARDS OR CASH.