Bad service - Refused our reservation
Never stay in this place. Frank was VERY rude by denying our reservation after having us go through the whole process for about an hour, because the credit card was denied once. We used the same credit card without any issue in a hotel, one hour after that. That is no way to treat anybody. From the reservation online to the rude treatment there, it was a bad experience. I am even tempted to say it had a tint of racism. Find a different place to stay.
Dec 6, 2010 at 4:57pm
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