Sweet & Sour
This was not my first visit and I want to preface it by saying the owner John is a warm and gracious host, he has put a lot of effort into his hotel but its showing signs of wear and certain areas could use sprucing up.
With the slower economy and competition from Strip hotels that are whoring out their hotel rooms it’s obvious it has hurt his business. And, with the inability to charge higher room rates it‘s harder to pay for these improvements, and I get it. I try to support Gay owned businesses whenever possible, and I don't want to dissuade anyone. Keep in mind everyone’s standards are different and what some of us will accept, others won’t.
My observations: Comfortable mattresses and pillows-my mattress felt like a cloud! The linens were nice but not as soft and silky as I remember them during past stays. Pretty quiet except for the morning housekeeping staff talking loudly in the hallways and waking me up at 6::30 otherwise, surprisingly quiet considering it's right behind a major highway, perhaps it’s the new windows!
The Rooms are small along the pool and overall, the furniture-mainly the beds are "Far" too big and ill fitted. Much of the furniture seems to be cast-offs from another hotel’s redoes, a bit outdated, worn, and scratched up. I was unable to sit on the edge of my bed without hurting my legs on the frame that wraps around the mattress. The solution would be simple, let the bed stand on a bed frame and get rid of the horrible frame. TV was an old 19" BOX, there was a small fridge and absolutely no outlets to plug my computer and phone into near the desk-huge problem for me. The shade was a room darkening honeycomb type, so it was either open or closed no in-between. Not enough lighting in the room I was in, I'm sure some are fine.
Bathroom was adequate but I wore my flip flops because the floor of the tub was dirty and black "absolutely no excuse”. Grouting was dirty, shower curtain stained. Towels were adequate but the face towels were new and not pre-washed and felt rough on the skin-stickers were still on them...I guess they use a service and they must have taken a short-cut. Bath soaps were adequate, and nothing special, not as nice as I remember them in past stays including fanciful extras like hangover pills and such. Vanity lights generated a lot of heat and there was no bathroom fan to vent the steam.
Playroom was very sparse, one long high bench which was uncomfortable and thinly padded. 2 small flat TV's which was a poor show; one 60 inch would look amazing or two 40" ones. This room could be made a bit more inviting and interesting. Steam room was just ok; never quite hot enough but clean and well maintained-except for the door that doesn’t close and wastes heat every time it gets stuck. Of the 4 shower heads in the steam area, one was missing a head, one was too low, one had a broken head that was hanging and the other had no water pressure-stuff like this is really easy to fix, why it's not taken care of is beyond my understanding.
Breakfast was nice, muffins, bagels juice coffee (but no regular cream, only vanilla, which I hate) no small tables or bar to eat at and no trays to take anything to your room, I imagine you could go poolside in warmer weather… this area could be improved, loved the cereal options.
Overall, friendly staff which could use standard uniforms or shirts so they don’t look like guests, a simple logo-polo and khaki’s would be great! And give them a great look.
Personally I would not stay there again because I am more particular than the average traveler and I know this; but for many of you who are more forgiving, you might be fine. It’s not like the parliament house in Orlando or a bath-house if that’s what you’re looking for. I would at least get a day-pass to enjoy the pool and activities; it is clothing optional!